Bharti Airtel — Customer Care support is very disappointing | |||
I have buy a new sim. I submitted all the document and the address verification is also done then after that, my sim outgoing is blocked and when I enquiry with the airtel customer care every one is saying the different thing. Finally I talk to the guy from whom I purchased the sim(airtel center) and he said it will be activated soon(in few hours) as the address verification information was not updated. But when after some hours wait it was not activated, I called the customer care again he said it is temporary barred and you have to do all the process again. First they don't provide the correct information second instead of activating the sim they have barred it without any notice of any kind. That too when my address verification was done. And why i have to submit my documents again its already been submitted once. I have to call them 5 times and visit the airtel center once and still I have to do all that again. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
This is with reference to your post dated 11 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 11 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 11th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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