Bharti Airtel — Deduction of balance since last two months

tushar2711

Address:

Bulandshahr, Uttar Pradesh, 203001

I have recharged my account with local and std minutes but then also when i use to call [protected] airtel no. Gurgaon haryana, company use to deduct balance from main account instead of minutes balance. Also i have complaint for this issue 3 times in the month of october 2015 to customer care but no action has been taken against the same.only they give is fake promises to wait till 72 hours and then no miracle happens..airtel has deducted 100s of rupees from my account .this is totally cheating. I request the concerned person to kindly look into the matter. I shall be grateful for an favourable response.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Tushar,

This is with reference to your post dated 8 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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