Hi BAL Team,
My mobile number ([protected] - Karnataka Circle) is getting frequent call drops with the maximum call period not clocking beyond 90 mins, however, my amount is being deducted. I faced a horrible situation where I called my DTH service provider 10 times and had to repeat my problem to different DTH service representative and was unable to lodge my complaint finally. I think BSNL's service is better comparatively in terms of call drops.
Further, following the unique initiative of BAL's CEO, I would also provide the location of frequent call drops. Also, I sincerely believe that the GoI and Telecom Dept should unveil consumer specific telecom reforms, where the subscriber would be compensated with a free call for every call drop. Such proposal was also discussed during DoT's meeting in Jun '15 and such initiative was put forward by a top 3 telecom service provider in India.
Location:- Bengaluru, Karnataka Circle
Near Kundalahalli Gate and BEML Layout.
Regards Was this information helpful? |
This is with reference to your post dated 19th July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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