[Resolved]  Bharti Airtel — I'm complaining about charging extra bill by airtel

Address:

416013

Dear sir / madam,
My bill is around rs.640 for may2016. I had an issue with this bill. If you see my old record my bill is between rs.110-130. I get 481mb data free for month. But on 11 jun myairtel app tells other story which shows 112mb data is remaining. Airtel charged me rs.445 + rs. 71.20 (16% tax) for using extra mobile data.
I didn't got any sms for data limit exceeding or usage of 100%. I only got 50%
Usage sms on 23 may 2016 after that no any sms i received for data limit.

Also i always checked on their myairtel app. Today i checked it after seeing bill of may2016. I attached screenshot copy of data usage from myairtel app. It shows 112.6 mb data remaining for may2016.

So i request them get me waiver of rs.516 (Rs.445 + rs. 71.20) as soon as possible. But they refuse it. They are forcing me to pay all money.

Plz find the attchment.. (Screenshot of data usage taken by myairtel app.)

Regards,