Bharti Airtel Limited — Data Recharge Problem | |||
This is regarding my airtel mobile prepaid no ([protected]) Today i.e.12/08/2015, I have done online data recharge of Rs.96 (1GB 2G Data for 30 days validity). The recharge was unsuccessful twice due to technical problem, but the amount was deducted both time from my Bank A/c. Further I did the recharge of Rs.189 (350 MB 3G data for 28 days), but i received 2G data of 1Gb valid till only 18th August 2015. I donot understand when i have opted for 28 days validity datapack, why the recharge is done only for 1 week. The datapack choosen from the online offers of Website amount benefit validity rs. 189 350 MB 3G, 28 days +50 TT 28 days recharge Further i have logged a complaint with Airtel, but still response is received. Regards Jyoti Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 12th August 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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