Bharti Airtel Limited — refund pending since last 2 years

Address:	122001
Website:	airtel.in

To, bharti airtel limited,

We would like to update you all that our problem is still not resolved which is going to have 2 years now pertaining to refund of rs. 7, 974/- against full and final settlement of account in regards to disconnection of our corporate broadband connection in the name of best it world (India) private limited, guwahati, logicalid/circuit id is :[protected]/bwor-ilp-001, & our customer account no. 70616497.

We had mailed to several bharti airtel officials several times and also had telephonic discussion many times but no response and no action is taken at all which is going to complete 2 years now.

1. Are your people working on our issue in spite of mailing since last 2 years?

2. What is the problem you people are facing in returning our money?

3. Who is going to compensate us on loss of interest amount on those money which are still lying with bharti airtel limited since last 2 years?

4. Why your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it?

5. Is bharti airtel limited facing any scarcity of fund since last 2 years because of which it was/is not possible to return the money?

Let us know your final decision on our refund request which will guide our future course of action in this regards.