[Resolved] Bharti Airtel Ltd. — Airtel blocked my incoming calls without notifying me | |||
Hi, I am using my mobile number Airtel - [protected] for more than 3 years now and yesterday on Saturday (14th Dec 13), without any prior indication, my incoming was blocked. I was not even aware of the situation until I received a contact unsuccessful message from a courier service. I asked my friends to call me, and they were unable to call me because Airtel have blocked my incoming calls. On contacting the customer care(as soon as I came to know about my issue) on 14th Dec(Sat night), they told me that my verification is unsuccessful( after 3+ years of card usage and loyalty), and so they blocked my incoming( and not outgoing, which is still wrong without a notice), and I can only unblock after I resubmit my documents. So, I am stuck, as Saturday is gone and Sundays, the relationship centers are closed. So, I am left for two days, wondering what EMERGENCY calls can come for me and I cannot receive my calls. Lot of Regrets for using Aritel, Yogesh [protected] Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Verified Support Dec 17, 2013 Airtel Customer Care's response Namaste Yogesh, This is with reference to your post dated 15 December 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com Look forward to hearing from you. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 15 December 2013
Please share your alternate contact number with us at airtel.[protected]@in.airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our roducts and services
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33