[Resolved]  Bharti Airtel Ltd. — Complaint regarding the wrong bill.

Address:New Delhi, Delhi

To, The Manager Bharti Airtel Ltd. Subject: Complaint regarding the wrong bill. My self Pradeep Kumar. I have a airtel broadband connection since 5 to 6 years and my airtel broadband no. is[protected]. Despite of 6 months follow-up and 100's of calls they had done nothing that time. I have all the reference nos. which I have done with airtel regarding the wrong bill. From the month of July 2013 they added the 199/- rs. extra on my bill every month without any information or confirmation. I have been registered so many complaints regarding this issue till today but there is no disciplinary action has been taken regarding this issue. Every month they adjust the 199/- rs in my bill but they did not remove this amount from my bill permanently, they did not tell me the cause of this issue. I have requested them to disconnect my connection but they ignoring my request continuously. You are requested to look into this matter. I have been harassed lot by the airtel customer care. Please do the needful. ASAP. Thanks & Regards Pradeep Kumar [protected] (contact me on this no. first) [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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hi,

You can write an email to [protected]@in.airtel.com and ask them about bill clarification and then ask them to remove and deactivate 199.our Problem will be resolved.

Thanks.
dj
Namaste Mr. Arora,

This is with reference to your post dated 02 Dec. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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