[Resolved]  Bharti Airtel Ltd — Delay in activation of broadband

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.airtel.in

I had given all my documents alongwith cheque towards broadband activation fee of rs 1000 to airtel executives name vikas - [protected]. He took my papers, but till date connection is not activated.

From 29th sept, vikas stopped answering my calls. He gave me no. Of manish ([protected]) through sms and asked me to contact manish.

When i tried manish, initially he answered the call on 3rd oct and updated me that broadband will be installed today i. E. 4th oct. Today i am trying to reach him, he is not responding to call. Even after dropping sms to him, he didn't respond.

Now at 4:45 pm, i tried manish's no. Through alternate no. And he responded to the call. Instead of dealing with the problem and providing a solution, he started arguing.

This is the treatment that we have gone before activation, not sure the level of service which will be provided post activation.

Even after writing to mr. Gopal vittal on his email id, my problem is not resolved.

While airtel 's accounts team is efficiently working and was quick in debiting my account for activation fee. Airtel customer service/ technical team has not bothered to take any action for activation.