[Resolved]  Bharti Airtel Ltd — fraud bill n amt 544/- Rs

Address:

Mumbai City, Maharashtra

Hi sir, this is my second complaint regarding Air tel.I have purchased a data connection postpaid in march 2014 N plan was committed unlimited 3G + 2G benefit sir the first month I didn't notice the speed but later on there was speed issue while surfing net my no [protected], then I went to gallery for cancellation the guy talk to the technical support n told them we will give waiver of 400/- in the next bill its company fault then I was promise this time This time it won't happen .Again I was fed up n after ten days I went n converted the no in prepaid bcoz no was given to fronds n relatives I Paid the bill till date 102/-rs on 5the June 2014. I was told a nominal amt bill will come as My Bill cycle is of 20th n the company instead of sending bill I got 1 SMS Bill will reach on 2and July due date 9the July Amt 544/- Rs On confirming this with the customer service in the gallery he said sir you have used access then your limit I said my unlimited plan is of 400/- how can youl send bill of 15 Days of this amt where partially bill is paid this is fraud n customer service executive r rude n even the gallery in charge r very badly behaving.So pls look into the matter I am not ready to pay bcoz why should I pay for the service I didn't received from starting there was a speed issue n that's reason I have cancelled my postpaid even people in my society have shifted to Tikona net from air tel.Waiting for positive response.