[Resolved]  Bharti Airtel Ltd — Frequent calls from the customer care for payment after 2 months of cancelling the postpaid connection

Address:

Hyderabad, Andhra Pradesh

Hi Ma'am/Sir, 7 months back I have taken a postpaid airtel connection. I have used it till the month of October, 2013. However I have cleared the bill before applying for cancellation. They have registered my complaint on Nov 9 th, 2013. I got the bill on Nov 6th for october month. After paying the bill I have registered for cancellation. Meanwhile I stopped using the SIM from November 5th as the new bill cycle starts from that day. The request number registered was 53680913. On registering the request they called me and requested me to change it to prepaid. However i said I dont have any use with the number, as I have taken that number for internet purpose and now i have wi fi internet in my room. So I have asked them to cancel immediately. But they didn't do that, they kept the ticket on hold stating that customer wants a pre paid connection. Finally I went to the airtel stores and returned back their sim and the status was set to suspended state. But now they are calling and are forcing me to pay the bill, else a legal notice will be sent to me. I have received a call from the number[protected], a lady has spoken to me, and she was very rude. She don't have a minimum respect towards the customers. I request you to take this as a serious issue. Phone number: [protected](I have returned back this sim to the airtel member) Name: V K T Srinivas Reddy