[Resolved]  Bharti Airtel Ltd — Mobile number Deactivated without Notice

Address:New Delhi, Delhi

Dear Airtel Team, My airtel number [protected] has been suddenly deactivated while i am on International Roaming. As per customer care, my number has been permanently stopped on 09/11/2013, as there was no usage on account for 90 days or no Recharge for 6 months. As per Airtel policy, this leads to stoppage of the number. Also they mention we cannot start the same number for you as the number will be recycled and shall be assigned to a different subscriber. I am using this number for last 12 years and your guys say same has been deactivated. What the heck. Please look into the matter at the earliest and top most priority, This is not DONE. I will take this matter to the highest level to get resolved. BR, Ashish
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Aug 13, 2020
Complaint marked as Resolved 
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Bharti Airtel Ltd — Incoming of Promotional Calls

I have a prepaid connection no.[protected] of Bharti Airtel Ltd. at Muzaffar Nagar ( U.P.). I contact to the airtel for registeration in NDNC. I got the reference no. s1ooo366507 on 27/09/2007. According to this all promotional calls should be stop within 45 days. But i received the promotional calls till 02/02/2008. According to the rules of T.R.A.I. it is the matter of Financial Penalty. I wrote the letters to the Secretary of T.R.A.I., C.E.O.of Airtel & Nodal Officer of Airtel. I explained the date & time of every call in my letters. But I did not receive any satisfactory reply from any side. You are requested to charge the financial penalty on Bharti Airtel Ltd.

Bharti Airtel Ltd.Prepaid Connection — Incoming of Promotional Calls

I have a prepaid connection of airtel No.[protected]. My registeration no. for NDNC is S[protected] Dtd.27/09/2007. I received promotional calls till 02/02/2008. This is the matter of financial penalty. You are requested to charge the financial penalty.

Bharti Airtel Ltd — Change of bill date

I have airtel no.[protected]. The company has changed my bill date from 12th of every month to 24th of every month w.e.f. April, 2008 without my (Customer) consent. Further, I have not received the bill even after (10) days from the bill date, i.e., 24.4.2008. I have lodged a complaint on 5.5.2008. I have not received any request number for my complaint, so far.

V.J.Infonet Private Limited — inefficiant Services and harassment ,monitory loss

Dear Sir/Ma'am


Disconnection of mobile connection

we've 4 CUG connections in our company V.J.Infonet Private Limited-[protected], 41, 42, 43
Airtel raised bills which is paid by our company on dated[protected] at Nehru place outlet is authorized representative of Bharti Airtel Ltd). on dtd[protected] they disconnect our all connections without any notice. I have asked from Nehru place outlet about disconnection than they told me that we don't know anything about this, you may kindly contact with service provider on airtel helpline 121.I have discussed with Mr Gaurav when we asked for employee ID he refuse to provide me and they told me we will active when the deposited amount would be credit in our account while the amount already has been debited, Sir I understand that they have no right to disconnect our connections without any due.we are suffered my business for this.

Bharti Airtel Ltd — efficient Services and harassment ,monetary loss

Dear Sir/Ma'am


Disconnection of mobile connection

we've 4 CUG connections in our company V.J.Infonet Private Limited
Airtel raised bills which is paid by our company on dated[protected] at Nehru place outlet is authorized representative of Bharti Airtel Ltd). on dtd[protected] they disconnect our all connections without any notice. I have asked from Nehru place outlet about disconnection than they told me that we don't know anything about this, you may kindly contact with service provider on airtel helpline 121.I have discussed with Mr Gaurav when we asked for employee ID he refuse to provide me and they told me we will active when the deposited amount would be credit in our account while the amount already has been debited, Sir I understand that they have no right to disconnect our connections without any due.we are suffered my business for this.

Bharti Airtel Ltd — Did not receive the wireless data as paid by me.

I purchased a Data Plan for my daughter with NO.[protected] costing Rs 655 on dated 26th September with 30 days validity for 1st 3 GB at full speed and post 3GB unlimited @ 80 Kbps. But the company had closed the connection after usage of 3 GB data from 5th October 2013.
Any further updates on this.

-Ashish
No resolution, no update/feedback..
Pathetatic company
Namaste Ashsih,

This is with reference to your post dated 12 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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