[Resolved] Bharti Airtel Ltd — Non refund for Pending Installation for Broadband service applied 3 months back | |||
Dear Sir, This is Shashikanta Sharma from Kolkata i have applied for Airtel Broadband Service at my office premises on[protected]. The details for which are as follows CRF No/serial No : KLPA215791, Log in Date: 04.09.13.No given: [protected] For new installation i had given them a cheque Ref No : 706841 amounting rs 2750/- On enquiry about the status of my installation i was told that due to some technical and other issues my installation could not be processed at the address provided which is 71 Canning Street, Bagree Market Kolkata-700001. But the amount of rs 2750 was debited from my account and no refund had been made to me till date..I have tried contacting them several times but till today i havent got any satisfied answer to my query as if these people are there to loot people money.Before i was told that my amount paid will be refunded to me by 20th december, 2013 and its 28th today still not a single credit from them.I seek proper explanation for this delay and want my refund as ASAP. Thankx regards, Shashikanta Sharma Was this information helpful? | |||
Feb 2, 2017 Complaint marked as Resolved Verified Support Dec 28, 2013 Airtel Customer Care's response Namaste Mr. Sharma, This is with reference to your post dated 28 December 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 1 Comment | |||
Comments
how much more time you people need..?? Isint 4 month enough to refund the payment against service not received. Never you people give a straight answer to customer query...as such i dont have any opetion but to move to consumer court.
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