[Resolved] Bharti Airtel Ltd. — Problem with airtel money | |||
My mobile no is [protected] and i am airtel money customer. Today i tried to recharge [protected] airtel no from airtel money app with rs 111, but instead of recharging that no, my own no got recharge. I tried again after 10-15 min with airtel money app, but with same results. I called up airtel customer care on 121 but they are not ready to accept the same. Its problem with app & not my mistake. I[censored] require i can give demo of the same. You are requested to refund my rs. 222 (111*2) as its a free call recharge of 200 calls each and its of no use for me. My no is already recharged with rs. 399 (900 calls). This problem i have faced from today onwards only. Before that it was perfectly working. Yesterday only, app has been updated, its may be because if that only. Kindly do the needful Thanks & regards, CA. Pankaj Saraogi Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Bharti Airtel Ltd. — Offer still not in force...
A message received from Airtel (AK-650143) on 13/02/2012 at 10:04:19 in my mobile No. [protected].Details of the message:-
"Recharge with Rs. 20 and get talktime of Rs. 15 instantly and also make all local calls only at 30p/min for 60 days. Onetime recharge offer."
Recharge was done then and there on 13/02/2012 at 12:30:24.
Though Rs. 15 has been credited to my A/c, still the 30p/min call offer to all local calls still pending.
Arnab sarkar
Mob: [protected]
Issue has been resolved
Dear Mr. Saraogi,
This is with reference to your post dated 20 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 20 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Bharti Airtel Ltd. — Very Poorest / Cheapest Customer care Support
I have activated daily sms pack from aitrel prepaid. But when I tried to deactivate the same by using the airtel no. *321*491# and using *321*491*5* it shows message that I am not a subscriber, though my a/C. Balance is deducting daily.I have called customer care centre for this problem:
one executive said me that I must deactivate the same using one and only way *321*491#, (though that was not working) he said me that he can not deactivate from there (by himself).
I have called then second time one another executive replied me the same for this query, he gave me another no. *110#, but that was also not working.
I have called third time one executive constantly saying me that I must do with suing the no. *321*491#, I have strictly said tht its not working at all.. I said that waht can I do now.. they replied me that there is no another way.. I said my a/C. Balance is deducting daily... they replied me that they can't do from there... now what can I do ??
I have called then forth time, one another executive now I get. He replied me that he will deactivate from there (by himself). And the pack also deactivated.
Now see the matter and entire case.. for a single query.. all four executives answers something new, something else, all have very different knowledge though having work in same company.
What I got with forth executive, that answer all other three was not answering - they were also "unaware" for this answer.
This all shows non sense / Executives...... I have also call recordings for the talk.