[Resolved]  Bharti Airtel Ltd — regarding my refund amount from airtel

Address: 627811

Dear sir,

My mobily number:[protected]

I recharge through on line by net banking on 9/11/2018.

Txn# :[protected],[protected]

Above this two txn failed but you debit my account two times of rs 1000.

Then next i received message from you it will refund with in 7 workings day.

But still i did nor received any refund.

So pls clarify above issue as soon as possible.

Below i paste your meassage.

(Rs.1000.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

Rs.1000.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.)

Thanks®ards

Thivan mydeen

But you reply as per below,

Dear thivan mydeen,

Warm greetings from airtel!

This is in reference to your email regarding online recharge benefit not received for your airtel mobile number [protected].

At the outset, i regret the inconvenience caused to you.

As revert from service request number conrc[protected], we would like to inform that the recharged of rs.1000/- on date[protected] with transaction id[protected], the amount has already refunded with arn no 678790. Hence, we request you to contact with respected bank and check for the same.

As revert from service request number conrc[protected], we would like to inform that the recharged of rs.1000/- on date[protected] with transaction id[protected], the amount has already refunded with arn no 680040. Hence, we request you to contact with respected bank and check for the same.

Thanks for reaching out to us. Delighted to assist you.

Best regards,
Vuruvakili amrutha
Advisor : customer experience
Bharti airtel ltd
Dear sir,

But still i did not received my amount.