Bharti Airtel — Misleading the customer and customer care executives not being helpful | |||
Hi, On 23/03/2015, I have requested airtel customer care for migration from prepaid to postpaid. On 26/03/2015, one of their sales executives(Mani Teja) had come to my house. He introduced to Airtel myfamily plan, he have misguided on the billing and charged 550/-(Activation+3 sim cards + other charges). But when inquired, no charges except activation i.e. 300 are applicable. He cheated us and received 250/- more from us. When called to customer care for complaint, they are not being responsive and kept me roaming from one office to other. None of the customer care or airtel office are helpful and are asking me to pay 200/- extra for every month apart from this issue. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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