[Resolved] Bharti Airtel — Mobile porting

amitop

from Ahmedabad, Gujarat

Address:

West Tripura, Tripura, 799012

I have ported in two Mobile Numbers from UP west Bharti Airtel to Tripura Bharti Airtel Circle. The above numbers had balance of Rs 140 and 180 respectively amounting to a total Rs 320 before porting in.
The amount has not been credited in my ported numbers after above procedure.
Request direct Bharti Airtel to return my money (Rs 140 & Rs 180) back in [protected] and [protected].
No prior intimation was given before deducting the said amount.
Regards.

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Sep 13, 2016

Complaint marked as Resolved

Not resolved.

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Sep 13, 2016

Updated by amitop I have ported in two Mobile Numbers from UP west Bharti Airtel to Tripura Bharti Airtel Circle. The above numbers had balance of Rs 140 and 180 respectively amounting to a total Rs 320 before porting in.
The amount has not been credited in my ported numbers after above procedure.
Request direct Bharti Airtel to return my money (Rs 140 & Rs 180) back in [protected] and [protected].
No prior intimation was given before deducting the said amount.
Due communication received from your representative day before yesterday to resolve the issue in 48 hrs but the problem remains unresolved.
It is again requested to direct Bharti Airtel to return my money (Rs 140 & Rs 180) back in [protected] and [protected].
Regards.