[Resolved] Bharti Airtel — Non activation of prepaid 4g dongle | |||
I purchased a airtel 4g dongle with sim plus 6gb data pack for rs. 2000/- from kanishq infotech, 582 dh road behala kolkata 700034 authorised airtel shop on 16/7/16. photo of bill no. 1141 is attached. I was promised activation on 18th july monday 2100hrs. On wednwsday 20th july 16 the sim was activated by airtel ivrs system but till now the data pack has not been activated and i am unable to use the dongle. Was this information helpful? | |||
Aug 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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