Bharti Airtel — Since Last 2 Years Severe Network Issue, Frequent Call Drop, Voice Break

Address:New Delhi, Delhi

Airtel Network is very poor across Delhi. Currently they launched 4G whereas their 2G & 3G services are not working properly. I have been facing severe Network Issue, Frequent Call Drop, Voice Break at my Residence in Dwarka Sec-19. Earlier I was using iphone 5 and now iPhone 6, so they can't blame the mobile device. Since last 2 Years I have been complaining to Airtel Customer Care, Nodal Officer, Appellate. But No action has been taken from their side to improve the network or resolve my issue. It looks this is their strategy to mint money from customer by call drop. So that to complete the conversation customer calls 5 to 6 times. Hope after this complain somebody from Airtel will take action to resolve this long pending issue.
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Dear Mr. Mudaliar,
This is with reference to your post dated 8th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Balakrishnan,

This is with reference to your post dated 08 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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