[Resolved]  Bharti Airtel — Un due data charges of rs. 814 / - + service charge ask to pay on my mobile no. [protected]

Address:

Gandhinagar, Gujarat

Dear sir / madam,

This is bring to your kind attention that under named is the customer of bharti airtel ltd. Since last more than 10 years and having a post paid mobile no. [protected].

Yesterday, i have received my outstanding bill of rs. 1635. 21 against above mentioned mobile number out of this the service provider has charged rs. 814. 71 + service tax for excess data usage, which i have not used.

Further, i have given complaint trice to the service provide e - mail id i. E. [protected]@in. Airtel.com to provide usage details (Particular for the charges of rs. 814. 71) for which they have billed against data charges.
Each and every time they are giving diplomatic reply to the below mentioned customer and they are giving only quantum data of the usage which can not fulfill my requirement.

Hence, you are requested to provide the solution for un due charges as asked by the service provider further, i am enclosing herewith the last data balance usage message received from service provider on 22. 07. 2015 (The last date of billing cycle) which can prove that data provided by the service provider is totally fake.

You are requested to do the needful and provide the solution for the same.

Thanking you and waiting for your favorable reply.


Ritesh goel
Mobile no. [protected]