Address: | Ahmedabad, Gujarat |
Dear Chinamay Kulkarni,
This is in reference to your email dated 10 July 2014, regarding the services and port-in for your mobile number [protected].
We would like to inform you that, At airtel we believe that our customers' inputs and/ feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction.
We wish to assure you that we have registered your feedback and would be working to ensure that this is incorporated in our service delivery in future.
We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.
Also, we would request you to kindly visit our nearest airtel relationship center (ARC) for port-in.
airtel regrets the inconvenience you have experienced.
Please do write in for any further assistance.
Customer touch points:
Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7
Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday.
Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday.
Please visit our website www.airtel.in for a range of products and services.
Yours sincerely
Shashank Shekhar Rai
Nodal Office
bharti airtel limited
Click here to provide the feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=404046B3CCCD CB417B0D0325CBDCE305AA5E92B5090CD 4 5 A 8 F7098FE 3&refno=Ref06459873
"If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details
[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: nodalofficer.[protected]@in.airtel.com
Cc:
Sent: 18/07/2014 09:57:50 PM
Subject: YOUR CUSTOMER CARE MIS BEHAVE WITH YOUR VALUABLE CUSTOMER
SIR,
TO Day i m going your maninagar ahmedabad office for inquiry about my
portability
status
but your executive not give proper answer and misbehavier with me
your executive name
Chintan parmar
my token no 15 dt 18/7/2014 time 16.12
they have talled me do any thing (je thay te kari lo)
what action taken on your executive by you tell me urgent
other wise i will complain to police
or legal action about co. and executive
Harish DAVE
[protected]
[protected]
(2)
actually i m going to inqury about my portability from vodaphone to airtel
pl also tell me my status and provide me my sim card my vodaphone sim
card is deactivated to day but still i m not receive my sim card of
airtel...?
my detail are as under
mo no [protected]
req no is vg191456 dted 17 jul 2014
pl do as early as possible i have no sim card and mo no
Harish dave
[protected](??????????????)
[protected](bsnl)
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