[Resolved]  Bharti Axa — housing loan insurance policy cancel

On Thursday, December 20, 2018, venu gopal wrote:

Barati axa life insurance executive name-senthil
Executive phone no-[protected]
Branch address-25A2, A.M.I mid Town
Periyaswamy road, R.S Puram, Coimbatore-641 002
Tamil Nadu

Branch office -- Coimbatore
Insurance policy amount[protected]
PNB Cheque number--783254
Bank Name : Panjab national housing finance

Please note i have applied for the Housing Loan in the Punjab National Bank. At that time, they forced to acquire Insurance policy to afford the Housing Loan.
Hence we accepted for the Insurance Policy.

Then within Two days(18/11/2018), I decided to cancel the Housing loan and I informed to Bank and they accepted for it. At the same time, i called to Bharati Axa Life Insurance Customer Care.They told Policy has not opened, so you call to Our executive. When we called them, they told our House loan account number is the Polcy number. But we verified it showing as error. So, again we called they replied as due to PNB month end, we not collected the Cheque from PNB Bank. So Insurance policy is not yet opened till now. And they said policy will be opened after 7 Days(2018 December).
At this situation, we requested to cancel the Insurance Application, but they are not accepting to cancel the Insurance application.
Again after 15 Days i cal executive regarding the Insurance Policy number, but the Insurance is not opened and they asked for the PAN Card details and the Customer care will make call regarding the Policy.
And by today they replied while i call to Executive, he said to collect the Insurance details in PNB Bank. I didnt get any verification call also. But hey collected my Pan Card details from the Bank directly from bank (Without my knowledge).
I didnt get any verification call from Bharati Axa Life Insurance / Without my knowledge they opened policy even after i asked them to cancel.
If the policay has been opened, kindly make a favour to cancel the Insurance policy and settle the full amount.