Bharti Axa — I am complaining about insurance policy

Address:

Mumbai City, Maharashtra

Dear sir/madam

My name is kalpana pandurang jadhav. My policy number is[protected]. My mobile number is [protected]. Your agent mr. Abhijeet called me few months back & sold me this by telling me that bharti axa will provide you loan of 3.5lac against this policy but for that loan you need to invest in our policy of 35, 000/- & bharti axa will mortgage that policy & provide you loan with their tie companies. I am a widow woman & i need that loan to stable my financial condition but your agent took advantage of my situation & gave me hopes that bharti axa will provide you loan against policy on 0%rate of interest against an insurance policy. He told me that first you will get your loan approval then you got to invest in our insurance policy i agreed just because of the bharti axa company’s name. Next day bharti axa company’s field executive came to my office & i had given him all the documents as required.

Next day i received call from loan verification department he gave me approval of 3.5lac rs. I was happy because i got my loan approval i called mr. Abhijeet told him everything he replied to me that tomorrow my cheque of 35, 000/-rs will be deposit & also i will receive an insurance verification call from bharti axa in that call he said don’t tell anything about loan otherwise they will cancel your policy process & convert your loan amount in high rate of interest i was scared so i said whatever he told me to do. He was in touch with on daily basis. After receiving my policy documents i read whole policy documents i noticed that there are few major mistakes & some fraud signatures.

1. My place of birth is wrong my place of birth is near pune but in policy he filled my place of birth mumbai.

2.in section a he filled i work as a clerk but my designation is mali

3. He filled my annual income is 2, 50, 000/- which is wrong i earn 10, 000/- per month

4.in family history he filled my mother is still alive but actually my mother died before my dad died. She died when i was very small.

5. He filled my husband died at age of 45 but actually he died when he was 39

6.in section 9 he signed my application form because when your field executive came to me that time i signed my cheque nothing eles. Even a blind man can also tell you that these are not my signatures

7.in policy mr. Deepak came to me & told me everything about this policy then he collected documents from me but actually just a 17-18 years old boy came to me & collected all the documents from me.

8. Illustration generated on dated 12/02/2016 but your field executive came to me on dated 10/02/2016 no body came to me for signatures on illustration.

When i told mr. Abhijeet about this he said that whatever he filled was accordingly to the loan criteria & also he told me to wait till i receive my loan amount but every time i asked him for my loan amount he just gave me one date & told me to go to the bank & check we have send your 3.5lac rs loan. But when i checked into the bank i did not received any loan amount. From that day to till now i am calling to your agent but he never responded to my calls then i went to your vashi branch & told them everything that time i got to know that there is no such lap scheme in bharti axa & your agent given me false commitment just to complete his policy target. I gave them written complaint but i got no response from them.

Kindly, please verify my complaint & give me my hard earn money back. Please check the below attachment pan card to verify my sign, my salary slip, my school leaving certificate to verify my place of birth, my office id card to verify my designation. I also have attached my bank signature verification.

Kindly consider my case on humanity basis i already lost my husband & now i am struggling with my financial condition

Regards,

Kalpana jadhav