BHIM — transaction failed

Address:Chennai, Tamil Nadu, 600034

I have done a transaction of rs10, 000 through online indian bank bhim for payment, the transaction status is failure... But in bank the amount was dedted. And till now not received it in my beneficially account
Txn date is 11/12/18
Txn no indian bank: ind489543a2622d4b129e5450553fd892fa
Ac no-[[protected]]
Kindly refund my amount...
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Neme_selim sheikh .bank neme_syendicate bank.phone number _[protected].upi name _[protected]upi.date_11/12/2018.time_12:01:50.trainsation id_[protected].amount_1000.
Issu_payment deducted but not benefacatari amount.

selim sheikh's reply, Dec 13, 2018
npci.sarvis
Name: mujeeb U
Transaction id :[protected]
Time:21:11:51
Date:8 December 2018
Bank name : state bank of india
Amount:20000
Issue: payment deducted but not reached

Sir.
I am Sougat Shil, my bhim upi id is - [protected]@upi. 1st December i m trying to transfer RS 3500 another bank account. Payment transfer not successful, but 3500 rs debited from my account. I will 3 to 4 times mail bhim upi authorit. But they r no response my deducated transaction. So please sir kindly help me my issue problem.

Amount deposit through bhim application
To union BANK account of amount 20000/- but not yet received and it has been debited from my account.

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