Bhima Jewellers — Unable to acknowledge money received and no statement maintained

Address: Jayanagar, Bangalore

I have a gold savings scheme account with them and have been regularly paying the said Rs.5000/- month as investment. They had issues with their bank UTI/Yes Bank have changed ECS. I am been asking for the statement with them from Jan 2020, they have not been able to do so. My fear is that either there is a fraud within and I might get cheated since I see they have lost account of all the deposits possibly.

I had visited in person but they were not able to present the statement and said they it would shared by whatsapp, which has never happened.

I am trying reach them by phone.. I dont get a response too.

Request your help to confirm the ledger and get the Bhima's management that the deposits are intact or else have them returned