Big Basket — BBWallet showing as negative amount

I ordered items for 300 Rs and delivery fee is 30 Rs, then why it is showing settle balance as 15 to account and it forcing to pay it. this is not making sense even i didn't get any loan amount from big basket. Can you please clear my doubt.
Was this information helpful?
No (0)
Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

We regret the inconvenience caused, request you to share us the registered contact number. We will have this checked and assist you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    101
    Resolved
    354
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information