Big Basket — Irresponsible response from big basket

Address:	Pune, Maharashtra
Website:	Big basket

They were supposed to deliver the products beteeen 7.30 am to 10.00am. I called the customer care at 10.30 am to register a complain for non reciept of the order. The customer care executive told me that she will call me back with the order details, but whe till 11.40 i haven't received any call or messages i called them back . A lady recieved my call and was chit chatting among themselves .when she was over with her talks she talked to me and said there is another delay of order for1 hour . Its really a negligent behaviour from big basket .