Website: | www.bigbasket.com |
Everytime i order from these guys, they deliver my order an hour late. What is the point in picking delivery slot. Customer care guys always give a wrong statement that delivery will not happen today, and other side delivery guy calls and deliver the order. Sometimes their delivery guys lie, and they are like "customer ghar pe nahi tha, address nahi mila. I am facing this crap for the past 4 years, and only reason to order from BB is they have all the products there. Today my delivery slot was from 7-9 am, and around 8:50 guy called me and said that he is around my house, and reaching in ten minutes. Around 9:20 i called customer care and they said that OPS team will call back, when they called they said it will not be delivered today, what the hell is this. Shame on you guys, and BB is just a piece of thrash nothing else. Unprofessional idiots, and higher authorities. Was this information helpful? |
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