Big Basket — they are not delivered my order | |||||
I have order from this site on dated 11 Aug 2017 and my order number is MDO[protected] but they are not delivered my order and send me a confirmation mail regarding my delivery " your order is delivered " after that I called there customer care but they are doing nothing even on my first call somebody picked up the call and he don't know Hindi then I said kindly transfer your call to the person who know English but he refused. Than I called again and they connected to the delivery boy and he said that my order is delivered and handover to my maid but there are nobody work at my home I don't have maid. Regards Was this information helpful? | |||||
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BigBasket.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
We had ordered some bottles of handwash and chosen delivery time of 8pm to 10.30pm 27th Aig.However the bell rang at 5.15pm when we were not at home and our 80 year old parents had to open the door although they were asleep and unwell.And this is not the first time this has happened with big basket.This is unwanted nuisance.
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I didn't get fresh palak 500gm from mh ordered list of vegetables and I didn't get the full amount of carrot 500gm (approx 8 to 9 nos) I got only 5 of them. Refund my money otherwise give me those missing items from my list. It's my first time such a horrible experience from big basket which isn't really appreciable at all.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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