[Resolved]  Big Basket — vegetable with worms

Address:New Delhi, Delhi, 110060
Website:Bigbasket.com

We ordered vegetables and pulses from Big Basket on 6th June, 2018 Order No:- DX- MDFVO[protected], which were found to have worms. On complaint to customer care - the customer care executive said to return 21 rupees only and no compensations which was only in cases of “critical conditions”. My place being a pure vegetarian place with no one eating non vegetarian or worms, big basket therefore returned 16 rupees for the Said product ( Brinjal vegetable ) without any compensations.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2018
Complaint marked as Resolved 
In process
BigBasket.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    101
    Resolved
    354
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information