[Resolved]  Big Bazaar — Duplicate bill

Dear Mr. Ayush,

We shall definitely take the matter up with our team so that they can reach you at the earliest on the matter and have it addressed . Write to us at [protected]@futuregroup.in with your contact details, we shall get in touch with you.

Regards,
Priya
Future Group

I am a regular customer of BIG BAZAAR. On 26/6/2014, I went to Big Bazaar (Orbit Mall, Ganguly Bagan, Kolkata, West-Bengal) Store for routine shopping. I purchased 2 Lakme products ( Compact & Absolute Forever Silk Eyeliner-Jazed Mint) alongwith other 3 products. My total bill was Rs.878/-. I went there again on 6/7/14 with that Eyeliner as it's a damage product. It's not twisting. The sales girl from Lakme counter checked the product & confirmed that it's a damage product. Unfortunately, I misplaced my Bill. They will change the product if I can give them the Bill. And they cannot generate a duplicate bill as its not in their hands.
I expect a fast reaction for it.I wanted to talk to SM but he was absent. I already complaint in your online no. I didn't get any response as they assured me they will call me within 48 hrs. So my complaint is that a duplicate bill should be generated so that my Absolute Forever Silk Eyeliner-Jazed Mint worth RS. 480/- doesn't get wasted. I expect a fast response for it.

I have purchased one prestige induction stove and pressure cooker on 17th September 2015 from Big Bazaar Pune - Vishrantwadi.
Address: SHOPPER ORBIT, SURVEY NO 44-A/1, DHANORI ALANDI ROAD, NEAR SATHE BISCUIT FACTORY STOP, VISHRANTWADI 411015 Pune (Maharashtra)Map

Please find the attached my credit card statement.
Transaction detail.
Date Narration Chq./Ref.No. Amount
17/9/15 POS 526419XXXXXX6671 FOOD BAZAAR POS DEBIT [protected] 6, 192

At the time of purchase Big Bazaar has given me the bill and sales representative told the warranty card was sealed on both the produced and the card was inside also he did not tested our purchase product and he told me that Big Bazaar will take care if any problem occurred within warranty period.
But now I got some problem with my Prestige induction is not working and I complained to Big Bazaar customer care they were utterly denying that the product was not bought from the shop and they cannot help by replace/repairing the product and the cannot check the old record either..

I spoke to store manager name Gignesh his phone no. [protected]. He also stated the cannot take previous 24 hr old purchase record so its impossible to help in this situation. I am sure Big bazaar like shop must have saved their record you must have visibility to check your past 1 year record. Based on Gignesh statement i understand he is not manager of shop, I requested him to check with further higher official but he denied stating their is no one could help since he is the only manager.

To get prestige product i would gone to prestige showroom instead I bought this from Big bazaar since you guys agreed to look over any problem occurred with-in warranty period. Guys this is really frustrating i am in huge disappointment with brand Big Bazaar now.
1. I need a replacement/repair done on my induction stove.
2. I want the warrenty card to be fill with proper detail to check with prestige service center.
Looking forward to your support and quick action.

Tbiyagarajan
[protected]

I had purchased a bajaj Majesty iron from big baazar on 22 feb 2016. it has stopped working on 16 June. I had raised a complaint to bajaj. They need the bill and warranty card. I lost the bill and no stamp provided on warranty card at the time of billing. Need help on this. How can I resolve this.

I'm in need of duplicate bill from Big Bazar. The original bill is wiped out with time. Do not know what good is that.

Big Bazar is declining to get the bill. I needed that for using warranty on Videocon Fridge.

Thanks,
Sunil

Hi,
I need duplicate bill of purchasing from Big bazaar dated 6/8/2017. How can I have the same?

Hi . I have my mobile number registered with Big Bazaar and I did a shopping on 23rd August 2017 in evening around 7:15 pm . But since I gave my mobile number[protected], it was understood that even if my bill is lost, they will have it saved in their system . Please provide me a duplicate bill . Had it been Pantaloons, the manager wouldnt have been rude to me and my query would not have been posted like this as it would have taken 5 mins to resolve .You can mail me duplicate bill in [protected]@gmail.com .

I need the duplicate bill of my purchase made in October 2017.

My bill of yesterday purchasing from Big Bazaar, Sahara Mall, Gurgaon is lost. The total amount is Rs 6599Please aarange my bill & send it on my email.

Regards
Narendra Yadav
[protected]
[protected]@gmail.com

Hello, I need a duplicate bill of my (TV) purchased on 18:46, 22nd December 2017. Please let me know what other details are required, I do have banking transaction ID.

Sincerely, Imran

Hello, I'm Sagar Kevat

I Purchased a Philip's Trimmer from Ezone Big Bazaar, at R City Ghatkopar (West) Mumbai : 400086,

I required a Duplicate bill of my Philips Trimmer purchased on the date of 01/04/20

My future pay no. is [protected]
My email id is : Manish.msk.[protected]@gmail.com

I need duplicate bill for Usha Fan Mist Duos which I purchased last year.

Can Big Bazar team hep me.

I need duplicate bill for Lee Cooper brand t-shirt.
Date:-30/04/2021
No.[protected]
Name:- shivam

I need a duplicate bill for Grocery.
Date:-13/08/2021
No.[protected]
Name:- saurabh srivastava