Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

On[protected] purchased goods of value Rs. 2353.23 from Big Bazaar Guwahati (City Square 118/1, G.S. Road, Guwahati) and swiped my State Bank Of India Debit Card twice. The transaction failed twice so I had to pay cash. But I found out later that the sum of Rs. 2353.23 was deducted twice (total Rs. 4706.46) from my personal account. I filed a written complaint at the customer care with proper details of transaction. Customer care promised...

I have purchased Denim Deo under 2+1 offer scheme for Rs.250/- on July 06, 2014 with other products under invoice no. 0010134 and Tr no. 79209 from Mayur Vihar Extension Metro Station outlet. I opened it today and to my surprised it contains 03 bottles of Deo spray but 01 is totally empty, 02nd is a tester half empty and tester mark is there pasted on it but the 03rd is ok. This is not the first time I am facing the problem from BigBazar...

I am a permanent customer of BIG BAZAAR for last 10 years. I have gone to big bazaar at Phoenix Market City in Chennai on 05.07.2014 for routine shopping. There was huge crowd all over the shop. I selected two kurti for my wife which were on 50% discount. Before purchasing I confirmed with the staff there about the discount. When I reached the billing counter, staff at counter rudely told to me that it is only 30% discount. I was in queue...

I have been going for marketing at Burdwan Big bazrar today(05.07.2014 at 07.10 P.M.).I collect all my materials .But in 2nd floor 1 counter open & two closed.A large nos of buyer are in a long line.I was going in 1st floor, there three counter are all closed.atlast i going ground floor.There I was saw that two nos of counter open, but each counter are fulfilled 30 nos buyer.Two nos open& two nos closed.Lastly I kept all material...

I had returned a Queen Bed, as a mattress wasn't provided. I was promised a credit note, any was told to buy any stuff for 16, 900 from Home Town. I went to purchase a mobile phone, they said u cannot purchase electronic items as its a part of EZone. I fail to understand, the website for Hometown clearly shows Electronics part of the Home Town chain. They don't give a refund nor they allow me to purchase what i want. I cant buy something...

To BIG BAZAAR-Ambience Mall- Whom So Ever it may concern I Ashish Dwivedi bought a SAMSUNG AC (Model-AR18FC3UAEB 1.5T) & & LG TV 42 INCH on 23-june-2014 from BIG BAZAAR BRANCH AMBIANCE MALL GURGAON, The installation of AC is done on 25-june-2014, and the AC stops cooling from 27-june-2014, Then we did complaint to Samsung customer care for checking the fault, the service engineer cam on next day and found that the gas is leaked but...

Hi Sir/Mam I am surbhi, i worked in Big Bazaar Family center in Vasant Kunj in 2012 my employee code is 200410, i h'v submited the pf form in march 2014 n m not receive the any money. pf time is maximum 90 days to recover the money, but m not receive the any money. i h'v submitted the documents in big bazaar vasant kunj square mall. your HR of vasant kunj square mall is to lazy n irrresponsible. kindly consider the email, as soon...

as i noticed every time at the billing period your executives cancelled the discounted price & they took the exact MRP. Your executive should know about every update including the all discounted price. Last week i purchased Lakme sunscreen, that MRP was Rs/400 but there was Rs/50 discount but your executive billed on MRP. They have done this each & every time on varioue product. This is very unprofessional behaviour which is not at...

dear sir
I am the regular customer of Big Bazaar and i purchase one pare of shoe(spalding ) at kalyan metro junction
mall salesman say sir a very good quality of shoes and no complaint of this item.
so i am purchase same shoes but unfortunately shoes are badly defected in 2 month so when i go to mall take the shoes and written a complaint about this matter (Complain No. [protected]) but nothing is doing about this complain....

This is to inform that I had booked a sofa set by order no.--[protected] dated 4 May, 2014 which was delivered after a long delay on 25 June, 2014. When the packing was opened by your representative I found that the colour of one sofa is quite dull and the colour of other sofa is bright. Therefore I request you to please look over my issue and change my sofa immediately. Thanking You,...

I purchased Samsung Galaxy Quattro on December 2013 From big bazaar Ambience mall. They gave me the bill from a printer whose ink gets erased after few days so the salesman told me to take it photocopy and take a photo of it.So i did the same. After few months when my phone got a problem i went to samsung care where they told me to bring the original bill to repair it under warranty and also the bill which they gave me has a date of 30/11/2009,...

On 23rd September, 2013 (receipt attached), I request to repair/replace one of the 360 degree rotating suitcase wheels by their service, willing to pay the cost (BIG BAZAR, MBD Neopolis Mall, Jalandhar). But even after 10 months (till now) I haven't hear any service they provided nor they called even promised many times will do it. I visited also three times so far just to get back suitcase in whatever condition but whenever I asked about...

Purchased shirt from life style, and plan d to get tshirt from big bazzar, so i visited by tat time security took tat cover for security purpose and tag cover and he kept inside, after i came out tat cover was missed and iInformed superiser well to admin manager still i dint got any call and wat abt my worth of 1900 rupees shirt and this Is the way big bazzar standard is worst, going to take severe action and well to file complaint abt this...

Yesterday i was visited Big B @ Surat, Piplod road, Few items purchase & stand in billing que, the lady who is standing at billing counter was very slow + taking so much time into process, Also at billing desk client is counting his big b vouchers & than giving cash for deference amount. Why you people not make a different billing desk for customer who's billing amount not more than 500. Then the lady taken all cash from counter &...

Sad Story of Big Bazzar When you shop in toy’r’us or wall mart, the only check is when you come out at the gate. They don’t frisk just ask for your bags and one glance… that all it takes. At Big bazar at the gate there is a check, then your purse is raided for either a lock down or sealing, where if you forget your cell inside you cannot use it while shopping!! Or shopping list.. Last week I happened to got to big bazar to buy...

Hello, I had purchased a King bed for 84, 990/- on 14th June 2014. Order number is [protected]. I was assured a delivery date of 17th June. The deliverly date is mentioned on the receipt as well. However I got the delivery on 19th June. Today (20th June) when the fitter came to assesmble to the bed, I was surpriesed to find faulty / broken two big pieces. I have been told by the fitter (Madhuban) that it would take 3-4 days for the replacement...

Dear Sir I have shaped in Big bazar, J P nagar 8th phase, ( near BRI Layout ) on 15.06.14. There I have shopped for Rs549. And trying to pay by debit card. But the billing person telling that Transaction is not sec cues full. I have tried 4 times by debit card. But the billing person telling that transaction is not successfull. Than I have paid by cash. Then I left big bazar. But My Account debited Rs 549.29 by Big bazar after two hours. Then...

Dear Sir/Madam, Today i went to one of your outlet which is located in v3s mall Laxminagar, and i purchase some items.Unfortunatly i was select a wrong billing counter because there was an unprofessional staff (Mr.Manish Visht) handle the counter.he was suppose to give me Rs.114 balance and given me Rs.110/- and 4 candy's.I request him i don't want candy and arrange me the change.But he was not ready for the same he told me he is not carrying...

Hi,

I booked a modular kitchen from HomeTown, Marathahalli shop. My consignment includes the followings:
1. Modular Kitchen cabinet
2. One Hov
3. One Chimney.

Total cost was 2, 23, 000/-. Order#: [protected].

I gave the initial amount 50, 000/- (SBI Txn: POS 020449 HOME TOWN BANGALOR) on 16-Apr-2014 as per the payment cycle set by HomeTown, and I was told that within 1 month...

Hi, Yesterday on 15th june, 2014 i purchased goods worth Rs. 1804 from big bazaar, sahara mall gurgaon and made the payment through debit card. Came back home as it was closing time for them. It was of great surprise to me when i saw my account balance today and noticed that money has been debited twice from my account. I enquired from the bank and they confirmed the same. First time the card was swiped and guy said transaction was not...