[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — double payment cleared by you

Address:Paschim Medinipur, West Bengal
Website:[email protected]

I had already submitted the papers in respect to the dispute in regards to purchase at big baazar of rs. 1392 dated 22/09/2017. I had already submitted the papers to icici bank kharagpur ho at malancha road. Possibly it reached you. I had also marathonic telephonic discussions with your staff earlier. It may be mentioned here that i am a professor of iit kharagpur and spent some time in north america. I am sorry to say your performance is disappointing. Neither you are proactive nor customer friendly. I am attaching the documents as being called for. Hope now you can do something to refund the money back to my account. Thanks.
Credit card number [protected] of icici bank
Again the same amount being deducted on the same day through sbi debit card [protected] of number. I wonder why you proceeded with double payment through my bankers and that is possibly on 29th, though your staff told credit card did not worked and asked the payment to be made from debit card. This is only possible in india through fraudulent business practice. Not expected of you. Shame.
Prof. Analava mitra
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Feb 22, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Jan 22, 2018
Updated by analavamitra
I am attaching your references. Thanks

Verified Support
Jan 22, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Analava,

Please share your contact number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

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My mobile number is [protected]., Thanks.
Analava

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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