[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Festive gift not delivered.

Address:Nagpur, Maharashtra

I had bought led tv from e zone, big bazaar, empress mall, nagpur on 27th of october as my shopping was above 25000 and festive gifting offer was going on i also booked koryo oven on 29/10/2016 by paying 1999/- and concern person assured me of home delivery once the product is available with them. Now till today i haven't received my delivery of oven. Now they are telling that product is already delivered at my address and i am 100% confident product is not delivered. Either your delivery person might have delivered it at wrong address or some wrongdoing is done from your side. And i do not find any satisfactory response now. So make sure product will be delivered as early as possible.
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Jan 22, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2016
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Shirish,

We regret the inconvenience caused. Please share your contact number at [protected]@futuregroup.in so that I can take it up with the team and they shall do the needful at the earliest.

Regards,
Priya
Future Group
Complaint comments 

Comments

Today i have purchase loreal shampoo 640ml through
invoice no. 0019263
transaction no. 8809
date[protected] at 21:02
as per your offer there was Rs 100 off but no offer was provided to us..
Do needful and arrange to provide the discount.
Dear Ms. Dolly,

Please write to me at [email protected] with the exact store address and your contact number so that I can take it up with the team.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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