[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Goods delayed delivery from home town

Address:

Bangalore, Karnataka, 560069

We had purchased 1 tv unit and 1 dining table and chair set from home town (Jayanagar central, bengaluru-560069) on 29th june, 2017. On the day of purchase they took full payment and told that goods will be delivered before 10th july, 2017. Same goods were available on flipkart and amazon at much lesser price. But since we had some function at our home we wanted the delivery of goods soon, so we bought it from hometown store. On 10th july, after calling the store so many times, they replied back that it will take 4 more days to deliver the goods. Now, after 4 days when i again checked with them they are saying it will take 4 more days to deliver. On asking them to give confirmation through mail, they flatly relied with a no. I asked them will they give any discount for late delivery, since i was getting the same goods online on lesser price, they again said a big no. Now, whoever this home town store's guy is first he should be fired from the store for not talking nicely to the customer. Another thing this home town should payback some amount for late delivery and the inconvenience caused. Due to this inconvenience i had to cancel the function at my home.
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