[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — koryo air conditioner 1 ton

Address:19-20, SANIDHYA, SHANTIVAN SOCIETY,, PETLAD-KARAMSAD ROAD, Anand, Gujarat, 388450

I am arati doshi. My mobile registered with big bazzar is [protected]. I purchased koryo airconditioner 1 ton on 03.04.2019 from big bazzar, anand. I was told that invoice and guarantee card will be issued at the time of delivery of the machine. The ac is delivered and fitted since more than a month. I contacted big bazzar regularly and asked for the invoice and guarantee card but till date i am neither issued an invoice nor i am given guarantee card for the above machine. The payment was made through dena bank debit card, transaction id [protected].
I request for immediate issue of invoice for the above machine and also be given duly signed guarantee card for the same.
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Jun 26, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Rajeev,

Kindly provide your contact number and store details at [protected]@futuregroup.in in order to assist you better.

Regards,
Priya
Future Group
Verified Support
May 24, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Rajeev,

I have escalated this issue to the concerned team and they will surely get in touch with you. Kindly write at [protected]@futuregroup.in and note your reference Id: 24594 for further communication.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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