[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund

Address:Varanasi, Uttar Pradesh, 221002

On 03.12.2016, Big bazaar orderly bazar, Varanasi

billing counter guy swiped my card 2 times, 2 times the

transaction was failed where my acount was debited by

Rs.498 twice. I have not received the refund yet from

my bank Oriental Bank of Commerce. They said that

amount will automatically get reversed into your

account. But nothing happened as such. This is fraud

and loot as well. Requesting Big bazaar orderly bazar,

Varanasi to refund my amount balance as soon as

possible.

Ashish Bagchi
[protected]
+1 photos
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Jan 13, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Dec 11, 2016
Updated by abagchi64
Delivery to the following recipient failed permanently:

“[protected]@gmail.com”

Technical details of permanent failure:
DNS Error: 35341125 DNS type 'mx' lookup of gmail.xn--com-9o0a responded with code NXDOMAIN
Domain name not found: gmail.xn--com-9o0a

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:from:date:message-id:subject:to;
bh=L7EgTMY99V2883uhrTNmNmyS4HB7EMf7utUW4BuP8qw=;
b=xEaSxZiSFG+BClR9TCuGrRZgvrHkYGIqqHvu6I0KQBUPnaVvCXqLUdWg04ofiwJfJk
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aTFkzRLc5oQUylVdu/KCn/ih2ubMBPUDWCLn0B9EK9L76AoiQsLMV08/I5Qw/bxbRgoh
56Xg==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime-version:from:date:message-id:subject:to;
bh=L7EgTMY99V2883uhrTNmNmyS4HB7EMf7utUW4BuP8qw=;
b=Iq1h4/y5HenHAH+RJ4lblldL1HNBz6ESTlX6L0oFU7nJaEPkE4j0SiA+GznKYEp4tm
botivKOqwUvB0tGknQFmz9kc4rLWuq3V8PTHyZPimnXLG32a2vy2QJcafMW3ctT3yILb
piJmevFMf7Sa4GRlZS+EwOOKtoF0NAZPzbWdz6438/lISPaDV3l/x8YMoj/KY60qowOv
Ffq5C05AEJjXQTwidM/+AQ0KZn79qMcyxCuuqRGODJSo4HuOYSc4OlEsIvmQ2ndSb7Zd
Ndq0VWOU1J5mil7eiNd1mqOllYNxnECDL6QLm0cY5pXjlSXywX5bSSs7iV28jrJvHUkw
iTmw==
X-Gm-Message-State: AKaTC01e5QZTozB2V08UbCKXNfl4HjATrfgsR3BOXM8BSK+RKBaSbwifX6GGWEf0DDodKU78isNXQDGfnU6lAw==
X-Received: by 10.13.234.19 with SMTP id t19mr86889637ywe.204.[protected];
Sat, 10 Dec 2016 07:15:58 -0800 (PST)
MIME-Version: 1.0
Received: by 10.37.56.77 with HTTP; Sat, 10 Dec 2016 07:15:57 -0800 (PST)
From: Ashish Bagchi
Date: Sat, 10 Dec 2016 20:45:57 +0530
Message-ID:
Subject: refund not yet received
To: “[protected]@gmail.com”
Content-Type: multipart/alternative; boundary=94eb2c069242fdbc3e05434f58e4
▼ Hide quoted text

On 03.12.2016, Big bazaar orderly bazar, Varanasi

billing counter guy swiped my card 2 times, 2 times the

transaction was failed where my acount was debited by

Rs.498 twice. I have not received the refund yet from

my bank Oriental Bank of Commerce. They said that

amount will automatically get reversed into your

account. But nothing happened as such. This is fraud

and loot as well. Requesting Big bazaar orderly bazar,

Varanasi to refund my amount balance as soon as

possible.

Ashish Bagchi
[protected]
Dec 12, 2016
Updated by abagchi64
Till today I have not received any answer or any sort of reply from Big Bazaar Orderly Bazar, Varanasi.
my complaint is----
On 03.12.2016, Big bazaar Orderly Bazar, Varanasi billing counter guy swiped my card 2 times, 2 times the transaction was failed where my acount was debited by Rs. 498 twice. I have not received the refund yet. Big Bazar guy's says that amount will automatically get reversed into your account. But nothing happened as such. Requesting Big bazaar orderly bazar, Varanasi to refund my amount balance as soon as possible.

Ashish Bagchi
[protected]

Verified Support
Dec 13, 2016
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Ashish,

Thank you for writing to us. Your issue has been raised with our team and they are working on it. Please write to me at [protected]@futuregroup.in with your reference id 6238 for further communication.

Regards,
Priya
Future Group
Complaint comments 

Comments

Dear sir,
msg [protected] by big bazar on 10 & 11/12/2016 and [protected] on 9/12/2016 all valid till 11/12/2016 could not work on 11/12/2016 and this resulted in full amount billing cin no. L51909mh2007plc268269.Provision to be made this compassion may be made in next attempt ...

Dear Mr. Mukesh,

Thank you for writing to us. Your issue has been raised with our team and they are working on it. Please write to me at [email protected] with your reference id 6221for further communication.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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