Big Bazaar — price difference

Address:Ahmedabad, Gujarat

I paid 2999=00 instead of 2000=00 and lost 2 shirts also I sow a TOI add on 18/4 with an offer for safary daffodle bag for 799.00 - but i missed to read the details where it was mentioned i should buy 2 shirts for rs. 500+ (which I came to know only when i went to your ahmedabd -himlayamall- unit, from where I bought the bag -about the need of shirt purchase) When i took the item i verified the cost with the sales man who told me that i can choose any color out 3 he has in stock - but even he missed to mention that i need to buy the shirt. as i was in a hurry i paid the amount told by the cashier by credit card. When i got the credit card statement I realized the mistake that the bag was billed to me at 2999=00. Just to make sure I verified the fact yesterday as i could get the paper with the add where the shirt buying is mentioned. Please even if i buy 2 shirts worth 600 the total cost will be 2000=00 but even without the shirt i paid 2999=00 for just the bag. Considering the genuine mistake done by me kindly look in to the matter and do the needful to refund the balance amount or give us credit for the same for future purchase. Transaction done 18/04/2015 at Himalayamall store, Payment is made by credit card no 2526 (lst 4 digits) of PRIYA MANIKANDAN issued by Axis bank. thanlks and regards manikandan mp [protected]@gmail.com [protected]
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Manikandan

Greetings from Future Group, this is Priya. We regret the inconvenience caused to you. Please note that we have informed the concerned team about this and they will contact you shortly. Incase you have any further queries, please get in touch with me at [protected]@futuregroup.in with your reference id-16.

Regards, Priya.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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