[Resolved]  Big Bazaar — Refusal to return defective piece

Address:

Ghaziabad, Uttar Pradesh, 201001

I had purchased a PRESTIGE induction cooktop model PIC 16 from Big Bazaar outlet at Opulent Mall, GT Road, Ghaziabad on 15th June 2017.Later I noticed that the carton box and the product were mismatched.I went to bring that to there notice on 30th June and was told to come after few days as Mr Ramchander Tiwari, the concerned person, was on leave.Today I went again and met Mr Ramchander who refused to entertain my request of either replacing, exchanging with Prestige Pressure Cooker or refund.He also refused to cite any reason for this.I was with my family and he insulted us, misbehaved and threatened to physically abuse me alongwith his colleauges.I wish to lodge a strong complaint against BIGBZAAR ghaziabad.Also pls advise if I should take assistance of local police.