[Resolved]  Big Bazaar — suffered by me after purchasing a Safari Suitcase from Big Bazaar in GIP mall

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear All, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This is to bring into your notice about the inconvenience suffered by me after purchasing a Safari Suitcase from Big Bazar in GIP mall Noida (U.P). I purchased the suitcase on 27th April[protected].00 rs ) with a warranty of 3 years and confirmation that same can be returned to Big bazaar for any damages. Thereafter, when my bag got damaged I went to same store for repairing on 9th may 2014 and said that it would be repaired by 17thmay. I got a call on 18th May that suitcase has been repaired but after checking if found that it was not repaired completely but as per store manager and store person it cannot be repaired To full extent. Moreover, the Store Manager talked rudely and totally denied to provide service and neither he was ready to talk. This behavior of some persons really brings a bad name to such a reputed organization and surprises me. Suitcase has not been claimed by me yet and I still hope for better service at your end. regards Sandeep chaturvedi Mob:-[protected] [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi,

This is Priya from Future Group. Please be informed that we have received your complaint and our team has been notified about the same. They will get in touch with you soon.

Regards,
Priya

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    +91 90 0786 2472
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    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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