Bigbasket.com — Account Deactivated without any Genuine Reason

In big basket app some products showing me at discounted rate and I'm placing those items but after placing successful order I became to know their was a technical issue at big basket end and big basket not delivering those products. When I'm contacting customer care to escalate the issue as a reward their executive deactivated my account. As per advice their BDM Mr Haripada Ghosal I'm placing order from another account to verify is it really any technical issue or something else. Now please clarify me what was my faults.
Sincerely,
Bishal Bhagat
M-[protected]