Bigbasket.com — agent and service

Address:700102
Website:Big basket

My order was suppose to be delivered in 90 mins. The customer service agent called that the delivery agent was not able to locate. I have given him direction and he came to my building and left saying I could not be connected. The order is cancelled. I chatted with the agent and that is another pain. The agent was not trained. He disconnected.
I want compensation for this harrasment.
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    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
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