[Resolved] Bigbasket.com — amount debited from bb wallet
2
240342
Address:
Delhi
Iv sent email to the bb team but haven't recievd any response yet. The last order which i made on the bb app couldn't b delivered as it was out of stock so, 588/-. Also i had a refund in my wallet for 25/- against a product for previous orders which wasn't delivered. So total amount in my bb wallet should be 613/- but it shows -27 in my bb wallet. I need the money back. I dont know how is it in negative when i haven't used it.
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Aug 6, 2021
Complaint marked as Resolved
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
May 10, 2020
BigBasket.com Customer Care's response We regret the inconvenience caused, Can you please share us registered contact number. Our team will have this checked and update.
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