Bigbasket.com — amul processed cheese 400 gm block

Address:New Delhi, Delhi, 110077
Website:Big Basket

On 2.6.2018 i was delivered a packet of amul processed cheese 400 gm block. It was kept under refrigerated condition. On opening the packet today it was noted that the cheese had melted at some time and seeped out of the foil inside the packet. I sought replacement from your customer call center. The response was that cheese is a perishable item and cannot be replaced. Please propagate on your site that buyers beware and check each packet at time of delivery that the seal is intact and their is no damage to the product. Your slogan no questions asked on return is bull # and mis leading.
Was this information helpful?
No (0)
Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    101
    Resolved
    354
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information