Bigbasket.com — Big Basket Cancellation of order from company with silly reason.

Akashaaa@123

from Medchal, Andhra Pradesh

Sep 28, 2023

Address:

online

I have ordered a product from bigbasket from mobile app on 24 sept 2023 and the delivery date is on 26 sept 2023 with out my concern the order got canceled on the date of delivery.
The reason given by customer care was the item is out of stock while processing the order if that was reason then why did the money got debited and order got placed.
They even didnt inform me on phone call. This is worst experience i have ever seen.I want to complaint it in consumer forum.

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Comments

BigBasket.com Customer Care

from Bengaluru, Karnataka

Dec 2, 2023

Verified Support

We regret the inconvenience caused, this is definitely not the kind of experience we want our customers to have with us. Our team will have this checked and assist you.

BigBasket.com Customer Care

from Bengaluru, Karnataka

Dec 2, 2023

Verified Support

We regret the inconvenience caused, this is definitely not the kind of experience we want our customers to have with us. Our team will have this checked and assist you.