| Address: | D-003, 80, Sector Rd, Noida, Uttar Pradesh 201001 |
Hi.
On 13th april i placed a bb daily order via the app. The slot allotted was 15th april 2020 before 7am. I am writing this from bangalore.
I have placed an order on bbdaily of the sum of rs 454.62, the order had 10 items and the following items are missing. As there is no chance to meet the agent as deliver was put outside our apartment campus with security monitored of course, but they are not allowed to touch the package.
I complained in email and chat is not working. None picked the call centers in last 24 hours i tried 3 times.
Missing items
1) potato 1 kg of 149rs
2) carrot local 500g of 20.5rs
3) coconut medium 1 pc of 34.5rs
4) match box (Locker brand) 10pcs, qty 1 10rs.
Today credit is expecting back for the 4 items into my wallet.
My rest of 6 items are very good and fresh on that day. When i have tried reporting the issue no one is accessible in phone, chat. No e-mail reply as well yet for the same.
Understood it is a lockdown, and for a record am creating this complaint. And i am a bigbasketier for longer time, than a bb daily customer. And hope they look at this soon as even bb customer care is not able to connect me to bb daily call center nos provided.
Thank you,
Please see the order ids:
T[protected] rs. 11
T[protected] rs. 443.62 Was this information helpful? | 
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