[Resolved] Bigbasket.com — big basket fraud delivery issue | |||
I have given order of 1500 rs approx products price yesterday i. E. 24 march 2019. On delivery date i. E. Today 25 march 2019 it suppose to deliver in a selected slot 9.30am_12.00. Although on delivery date i received call that they have cancelled mt order due to inconvenience issue. And they transfered money to bigbasket wallet instead my source account. And later when i had word with customer service they said it can't transfer to source account. If you want it will take 9-10 days to transfer in original source Very very bad experience ever i had, not wanted to use bigbasket anymore if such service. Was this information helpful? | |||
Apr 26, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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