[Resolved] Bigbasket.com — Customer care executive kalyani rude and threatening | |
Bigbasket.Com customer service executive threatened over phone to not to deliver product untill payment in cash is done beforehand. Which is ansurd because cash payment is always done post delivery. She said so in a threatening loud voice on speaker phone of delivery agent which created chaos than resolving matter for which she was being phoned. For myself as regular bigbasket.Com customer she vould have easily put small payable amount of around 169 in wallet, while other delivery of about 3000 was about to happen shortly at which i could have made entire payment together. Customer service executive threatening customer ????!!! Was this information helpful? | |
Oct 20, 2021 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2021 BigBasket.com Customer Care's response We are really sorry for the inconvenience caused, we have already escalated this to our team. We will have this rectified at the earliest.
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