Bigbasket.com — Damaged and missing items

Address:

Genesis Apartment, Block A4, Flat 210, 6th the main road, Iblur Village, Bellandur

Hi placed one order on 31st may in that i received one damaged product with few missing items. after that I placed a exchange request for which I got the confirmation that it will be exchanged by 6th June but on 6th June my request got cancelled and now I am unable to make any request on that order.

Even customer care service is also very pathetic and after receiving a call they first listen the problem and after that they disconnect the call without any assistance