[Resolved] Bigbasket.com — did not delivered the product

shwtingle2

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411006

I ordered 4 products on 23-may-2019 and paid in advance and it was supposed to get delivers on 24th between 8-10 am but i did not received it. So i called customer care, she said the delivery guy is not reachable so their senior manager will call me within 30 mins. I did not received a call for next 2 hours so i called again and received the same answer. Again i did not get any call from them. When i checked on the portal, it is showing they delivered the item in the morning.

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Jun 29, 2019

Complaint marked as Resolved

BigBasket.com customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.